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Upgrading the Apache mod_tm.so plug in

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Tue, 08/18/2009 - 11:07 — bonnie

 
The 1.4.2 version of the Apache Module is known to cause Apache to restart resulting in Theatre Manager's web listener crashing. This issue can be addressed by upgrading the version of the Apache Module to 1.4.7 or higher.

Which to choose:

  • Version 1.4.7 will always work and uses less resources, but does not show the web stats. It is recommended for PC apache servers at this time if you observe Apache increasing the amount of memory the longer it runs.
  • Version 1.4.7 captures usage stats but may take more memory under some circumstances on windows machine.

Steps to install the module:

  1. On the Web Listener machine, click the Stop button at the top of the web sales window.
     
  2. On the Apache machine, download the latest Apache Module file from the link below.
     
    Macintosh or Windows - 1.4.7 or Debian Linux - 1.4.7 or Redhat Linux - 1.4.4
  3. Stop Apache.
     
    For detailed steps on how to stop Apache for Mac click here.
    For detailed steps on how to stop Apache for Windows click here.
     
  4. Unzip the tmApacheModule147.zip file downloaded from the link above.
     
  5. Open the unzipped folder.
     
  6. Double click on the operating system folder that matches the operating system of the Apache machine.
     
  7. Double click on the Release folder.
     
  8. Right click on the mod_tm.so file.
     
  9. Select Copy.
     
  10. Open the Modules folder.
     
    Mac: Macintosh HD\Library\Apache2\Modules
    PC: C:\Program Files\Apache Software Fondation\Apache2.2\Modules
     
  11. Right click on the white space in the Modules folder.
     
  12. Click Paste.
     
  13. When asked to replace the existing file click Replace or OK.
     
  14. Start Apache
     
  15. On the Web Listener machine, click the Start button at the top of the web sales window.