Remote Ticket Scanners

If your venue uses wireless ticket scanners for remote venues, you will need to set up a wireless access point at the remote venue to connect to the internet. These devices only confirm a ticket was used or a person exits the venue, through a very controlled API on the scanner.

The setup of the wireless access point should be:

1. turn off all SSID broadcasting
2. Enter the MAC addresses (00:00:xx:xx:xx:xx) of the scanners into the acceptable list of devices at the remote site
3. use WPA2 passwords

The setup and functioning of the Linea Pro wireless device is described in a separate web page.

When you need to enter in the IP address, use [tickets.yourvenue.org]/TheatreManager/1 where [tickets.yourvenue.org] is your ticket website URL.

All data traffic is done over HTTPS using secure sockets and TLS 1.2 or better transport layer encryption.

Even if you are scanning tickets at your local venue, it is often a simple matter of setting up a small hub in front of your main router so that the access points are connected to it - and they would be outside the firewall for security.