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Authorize.net Installation

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Arts Management Systems provides the Authorize.net™ module to support credit card authorization. The installation is done for you on site by Arts Management training staff on any Theatre Manager Workstation.

Authorize.net implements either user ID and password authentication over HTTPS connections to provide compliance with PCI DSS 4.1

Please contact Arts Management to discuss the process of getting a Merchant Account from Authorize.net.

After Authorize.net has provided you with a merchant account, installation is quite straightforward. Once set up, funds gets authorized as 'Card Not Present' and then deposited right to your own bank upon settlement from Theatre Manager. This account information you are provided is all you need in the merchant setup windows (in the pages that follow) to begin secure credit card authorization.

Authorize.net needs one account set up for authorization and one for online viewing of the account data. You can set up multiple accounts for online access of the data, so some people can view data and others have more access to transactions and history.

  1. Authorize.net - uses the Merchant Portal via a web browser to "view the transactions" that have occurred. This account setup might need to be used during the End Of Day deposit process to verify transactions if you have more than 1000 authorizations between each End of Day.
  2. Merchant User ID and Password - uses Authorize.net to allow authorizations to occur and be settled but not be viewed. This information is what needs to be entered into Theatre Manager's Merchant account to allow authorizations to occur.

The user IDs and passwords for both of the above are different and should not be interchanged or confused with each other. Follow the appropriate setup steps for each.

After following the setup for both accounts, make sure to:
  • test the gateway
  • Make sure to fill out the refund form to allow refund processing.

    If you don't obtain that approval from Authorize.net, you can't refund to a credit card.