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Elavon - Contact Information

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Contact (for USA and Canada):

Nicolas Beique
Helcim Inc. - Founder
Direct: 1 (877) 643-5246 . ext 1157
Local: 1 (403) 802-2690
Fax: 1 (866) 469-3077
Email: nbeique@helcim.com
Web: http://www.helcim.com/
Calgary Office: Suite 403 - 1300 8th Street SW, Calgary, AB T2R 1B2 .
Seattle Office: Suite 4200 - 701 5th Avenue, Seattle, WA 98104

 

Ask for an Elavon Virtual Terminal account to be set up

Once your Merchant Account information is provided to you, the following steps will need to happen:

  1. Settle any existing credit card batch (run an End of Day)
  2. Create a new merchant account in Theatre Manager
  3. Follow the steps to change your merchant provider

Then you can start using Elavon Virtual Merchant.

If you have any questions directly related to your Elavon merchant account setup, please contact them directly. Contact Arts Management if you have questions about how to setup Theatre Manager to reference and authorize credit cards using your Elavon merchant account.