Setup Process

Secure Server ID and Global Server ID

This turns on the lock symbol in the patron's web browser to give them confidence that you have secured their transaction and enable visitors to safely exchange credit card information and other private data with your site. Secure site certificates can be purchased from reputable suppliers such as Thawte, Tucows, Verisign, and Soltrus. You may also be able to acquire SSL certificates directly from our ISP provider.

Why You Need Web Security

As an e-commerce business, you must deliver the highest levels of trust and security so your customers can be certain that your site is genuine, and that the information they send you via Web browsers and other devices stays private and confidential. VeriSign Server IDs from Soltrus give you the power to secure and e-commerce-enable your site, giving your customers the most trustworthy

Web experience possible.

To deliver the world's highest level of trust, Soltrus, as a member of the VeriSign Trust Network, authenticates your organization before issuing a Server ID. Once a Server ID has been issued, your company is eligible to display the Soltrus+VeriSign Site Seal on your site. The Site Seal is an active link that allows your customers to view your Server ID information and verify that your business is real and that any confidential information they send you such as credit cards or online forms is encrypted and secured using Secure Sockets Layer (SSL) encryption. With Server IDs from Soltrus, your customers enjoy the same level of trust and security used by the Top 40 sites and Fortune 500 companies. In fact, 96% of Fortune 500 companies use VeriSign Server IDs to secure their Web sites.

What You Need to Secure Your Web Site

Soltrus offers the ideal solutions for your Web site - Global Server ID and Secure Server ID services. Both solutions offer you Class 3 security, the highest level of assurance available. In fact, VeriSign is the only global Certificate Authority and Soltrus is the only Canadian Certificate Authority subject to KPMG's SAS 70 Type II audit to certify trusted practices.

How to Secure Your Web Site

Securing your Web site is easy with a Server ID from Soltrus. The first step is to determine what encryption level best suits your needs. If you are a high-volume e-commerce Web site or if highly sensitive information is being transmitted via your intranet or extranet, you should consider purchasing a Global Server ID. Only Global Server IDs guarantee 128-bit encryption for everyone communicating with your site whether they are using an import or export-version browser.

The primary difference between the two types of Server IDs is the strength of the Secure Sockets Layer (SSL) session that each enables.

  • Common questions about Secure Server ID's - With Secure Site Server IDs, a minimum level of 40-bit encryption is enabled when communicating with export-version Netscape and Microsoft Internet Explorer Web browsers. Export-version browsers are used by most Internet users including those in North America. 40-bit SSL encryption is strong enough for most intranets and lower-volume Web sites. When communicating with domestic-version Web browsers, standard Secure Site IDs enable 128-bit SSL encryption. Ideal for low-volume retail Web sites and intranet servers that require secure internal communications, Secure Server IDs give your Web site a minimum of 40-bit encryption

  • Common questions about Global Server ID's - With Global Site Server IDs you ensure a minimum level of 128-bit SSL encryption when communicating with domestic and export-versions of Netscape® and Microsoft® Web browsers. This means that you can guarantee all of your customers the highest level of encryption commercially available today. 128-bit SSL has never been broken and is trillions of times stronger than 40-bit encryption. When you consider that most of the browsers in North America are export-version, the encryption power of Global Server IDs is critical for sites that want to reassure all of their customers that their sensitive data is secured with the highest available level of encryption.

  • By enabling 128-bit encryption for all transactions, Global Server IDs can protect the security of your transactions and provide peace of mind for your business and reassurance to your customers. Whether your customers are using a domestic or export-version browser, their transaction will be secured using 128-bit encryption. This is especially important when you consider that most browsers used in Canada and the U.S. are export versions due to previous U.S. government restrictions. As well, Secure Server IDs offer only 40-bit encryption when an export-version browser is used. For businesses such as online merchants, healthcare organizations, insurance companies, banks and financial institutions, the increased level of encryption provided by a Global Server ID is vital.

Here's what you may get with the purchase of a Secure Server ID (please consult the supplier you are purchasing from for actual options and offers):

  • Security - Secure Server IDs enable 40-bit secure sockets layer (SSL) sessions with export-version Web browsers in North America and throughout the world. With domestic-version browsers, the world's strongest encryption level of 128-bit encryption is enabled.

  • Authentication of Your Business - a Server ID from Soltrus means that your business has been verified as a legitimate one by Soltrus - a world-class trusted third party. You can be confident that each VeriSign ID you purchase from Soltrus is backed by the most reliable and secure operations infrastructure and comprehensive security, trust and authentication practices.

  • 30-Day Revocation and Replacement - conveniently replace your certificate at no extra charge within 30 days of purchase.

  • Site Seal - with a Soltrus Site Seal displayed on your Web site you can reassure your customers that your site is safe to deal with. Your customers will be able to click on the seal to verify that your business is registered in Canada/USA and that their confidential information will be safely transmitted.

  • Instant Renewal - Soltrus is now able to provide current Server ID customers with instant renewals. As long as you remember your enrollment challenge phrase and assuming your technical contact has not changed, our enrollment form will be pre-populated with your original enrollment information. This makes renewals easier and saves you valuable time.

I want to purchase a certificate, what do I need to provide the supplier to get one?

When getting your website security certificate, they require documentation for "Proof of Right". This means they will issue a Server ID after establishing that your organization is legitimate, and is registered with the proper government authorities.

The easiest and fastest way to do this is by providing them with your Dun & Bradstreet D-U-N-S number. If you do not know your D-U-N-S number, or do not have a D-U-N-S number, call (800)463-6362 or apply online at http://www.dnb.ca/duns/dunsrequest.html

If you do not wish to provide a D-U-N-S number contact the supplier directly and ask for their requirements. Typically any of the following additional information (Proof of Right) is acceptable. If all goes well, it takes about 5 business days to issue a Server ID. Not submitting a D-U-N-S number may result in an extra week delay in issuing a certificate.

  • Articles if incorporation or partnership registration or business name registration (for sole proprietorships) or filing with securities commission
  • Federal Business number (for tax purposes)
  • Business name registration (if applicable)
  • Business license (if required to carry on business)

Web Sales Setup

In order to sell items in Theatre Manager online web sales needs to be enables and the configuration settings entered.

To setup for Web Sales, you perform the following steps:

  1. Click Setup >> System Preferences.

    The System Preferences window opens.

  2. Click the Web tab.

  3. Check the Enable Web Sales box.

    Close the System Preferences window.

  4. Click Setup >> Outlet Preferences.

  5. Click the Web Options tab.

  6. Check the Enable Web Sales box.

  7. Click the Save button.
  8. Close the Company Preferences window.

    Theatre Manager is now configured for web sales.

Privacy Policy

 

Below you will find a sample statement on privacy. When preparing statements for online says you may wish to include details regarding privacy, security and use of information collected.

 

We collect information only in respect to that which we need to do business as an arts organization and respect our various public's interest. We do not provide this information to any other organization excepting statistical summaries as required for government granting purposes.

 

Our policy is to protect your private information in a secure manner and in a way that it cannot be accessed without specific permission. Further to that, we understand that certain information is only on a need to know basis and those permissions are assigned accordingly.

 

Our policies and procedures are designed to comply with provincial and federal regulations, as well as the very stringent requirements imposed upon merchants by the banking industry in general and Visa/Mastercard specifically. Our business procedures are implemented using industry recognized PCI compliance standards.

 

Enabling Online Sales

Prior to setting up the database to enable web sales, the web sales module will need to be purchased. Contact Arts Management Systems for more information at (403) 536-1214.

This step presumes you have installed PostGres, Apache2.2 and Theatre Manager, as appropriate around the network in a PABP/PCI compliant manner. Click here for the main installation instructions.

  1. Edit the Web Pages in the Apache hdoc folder.

    To learn more about editing the web pages on a Mac click here.

    To learn more about editing the web pages in Windows click here.

  2. Ensure PC Charge is installed and working with Theatre Manager.

    For steps on setting up PC Charge click here.

    3. In Theatre Manager

  3. Enable Web Sales.

    For details on enabling web sale click here.

  4. Set a default Country.

    To learn more about setting a default country click here.

  5. Set a default Province or State.

    To learn more about setting a default province or state click here.

  6. Enable Payment Methods for Web Sales.

    For more information about enabling payment methods click here.

  7. Enable Web Sales Promotions.

    For more information on setting up sales promotions click here.

  8. Enable Events to be sold on the Internet.

    For more information on enabling events click here.

  9. Enable Donation Campaigns to be sold on the Internet.

    Fore more information on enabling donations click here.

  10. Enable Memberships, Passes and Gift Certificates to be sold on the Internet.

    For more information on enabling member types click here.

  11. Enable Mail Lists to be used for Web Sales.

    Fore more information on enabling mail lists click here.

  12. Start the Web Sales Listener.

    For more information on starting the web listener in Theatre Manager click here.

  13. Open an Internet browser and enter the registered domain name.

    The web pages are now available for viewing. Review the pages and make note of any changes.

  14. Edit the Web Pages to reflect the organization.

    For tips on editing the web pages click here.

Setting a Default Country

To set a Default Country for Web Sales, you perform the following steps:

  1. Click Setup >> System Tables >> Code Tables.

    The Code Table Data window opens.

  2. Select the default Country.

    Single click on a Country to select it.

  3. Click the Set Default button.

    The default Country is now set.

Setting a Default Province or State

To set a Default Country for Web Sales, you perform the following steps:

  1. Click Setup >> System Tables >> Code Tables.

    The Code Table Data window opens.

    Depending on the System Setup the word Province will be substituted by the word State and will appear in alphabetical order.

  2. Select Province or State from the left column.
  3. Select the default Province or State.

    Single click on a Province or State to select it.

  4. Click the Set Default button.

    The default Province or State is now set.

Enabling Payment Methods for Web Sales

To enable Payment Methods for Web Sales, you perform the following steps:

  1. Click Setup >> System Tables >> Code Tables.

    The Code Table Data window opens.

  2. Select Payment Methods.

  3. Double click on a payment method to be used for web sales.

  4. Check the box for Available at Internet.

  5. Click the Save button.
  6. Close the Payment Method window.
  7. Repeat for any additional payment methods to be used for web sales

Enabling Sales Promotions for Web Sales

  1. Click Setup >> System Tables >> Sales Promotions.
  2. Click the Search button.

    A list of all active Sales Promotions will appear.

  3. Double click on a Sales Promotion to be used for web sales.

  4. Check the Edits tab.

  5. Check the Via the Internet box.

  6. Click the Save button.
  7. Close the Sales Promotion Detail window.
  8. Repeat for any additional Sale Promotions to be used for web sales.

Enabling Events for Web Sales

To enabl events for web sales, you perform the following steps:
  1. Click Setup >> Events.
  2. Click the Search button.

    A list of all active Events will appear.

  3. Double click on an Event to be available for web sales.

  4. Check the Performance tab.

  5. Select the Performance to be sold on the internet.

    Single click on a performance to select it.

  6. Click the Via the Internet Box.

  7. Click the Save button.
  8. Repeat for any additional Performances to be sold on the internet.

Enabling Donation Campaigns for Web Sales

  1. Click Setup >> System Tables >> Donation Campaigns.
  2. Click the Search button.

    A list of all active Donations will appear.

  3. Double click on the Donation Campaign to be enabled for web sales.

  4. Click the Edits tab.

  5. Check the Accepted on the Internet box.

  6. Click the Save button.
  7. Close the Campaign Detail window.
  8. Repeat for any additional Campaigns to be sold on the internet.

Enabling Member Types for Web Sales

  1. Click Setup >> System Tables >> Member Types.

    Depending on the System Setup the word Member may be substituted by other descriptive words for this option.

  2. Click the Search button.

    A list of all active Member Types opens.

  3. Double click on the Member Type to be activated for web sales.

  4. Click the Edits tab.

  5. Click the Via the Internet Box.

  6. Click the Save button.
  7. Close the Member Detail window.
  8. Repeat for any additional Member Types to be available on the internet.

Enabling Mail Lists for Web Sales

Patrons can choose to subscript and unsubscribe to Mail Lists while using Web Sales.

  1. Click Setup >> Mail Lists.
  2. Click the Search button.

    A list of all active Mail Lists will appear.

  3. Double click on the Mail List to be activated for web sales.

  4. Check the Allow Patron to subscribe/unsubscribe via the internet.

  5. Click the Save button.
  6. Close the Mail List Criteria window.
  7. Repeat for any additional Mail Lists to be sold on the internet.