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Bambora Installation

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Arts Management Systems provides the Bambora module to support credit card authorization. The installation is done for you on site by Arts Management training staff on any Theatre Manager Workstation.

Bambora implements user id and password authentication over https connections to provide compliance with PCI DSS 4.1

A unique feature of Bambora allows refunding against an original credit cards purchase, even if the credit card has been shredded. This is useful for venues that do not wish to store credit cards and may need to refund to cancelled events periodically long after the original payment.

Please contact Arts Management to discuss the process of getting a Merchant Account from Bambora.

After Bambora has provided you with a merchant account, installation is quite straightforward. Once set up, funds gets authorized as 'Card Not Present' and then deposited right to your own bank upon settlement from Theatre Manager. This account information you are provided is all you need in the merchant setup windows (in the pages that follow) to begin secure credit card authorization.

Bambora needs an account setup for authorization and one for online viewing of the account data. You can set up multiple accounts for online access the data so some people can view data and others have more access to transactions and history.

  1. Bambora - uses the Merchant Portal via a web browser to "view the transactions" that have occurred. This account setup might need to be used during the EOD deposit process to verify transactions as required.
  2. Merchant User ID and Password - uses Bambora to allow authorizations to occur and be settled but not be viewed. This information is what needs to be entered into Theatre Manager's Merchant account to allow authorizations to occur.

The user ids and passwords for both of the above are different and should not be interchanged or confused with each other. Follow the appropriate setup steps for each.

After following the setup for both accounts, make sure to:

  • test the gateway
  • Disable requirements for CVV2 and AVS in the online interface and allow those be managed from Theatre Manager merchant setup and set each employee to require CVV2.